Thanksgiving Break

Our office will be CLOSED on NOV 24th – NOV 28th to celebrate Thanksgiving.

We will be back on NOV 29th at 9 a.m.

For any emergency please email us at mycompletesmile@gmail.com or call us at 404-401-8400 and leave a brief message so we can get back to you as soon as we can.

Thank you and have a wonderful holiday.

-CSD TEAM-

Welcome, Dr.Daniel Kim, DDS

SUMMER BREAK

Dear loyal patients, 

Our office will be taking Summer break starting on May 22nd  to June 1st.  We will be back on June 2nd at 9:00 a.m.

For any emergency please email us at mycompletesmile@gmail.com or call us at 404-401-8400 and leave a brief message so we can get back to you as soon as we can.

Thank you and have a wonder Summer. 

CSD TEAM

APRIL OFFICE BREAK

Dear loyal patients, 

Our office will be taking short break on April 8th to 11th.  We will be back on April 12th at 9:00 a.m.

For any emergency please email us at mycompletesmile@gmail.com or call us at 404-401-8400 and leave a brief message so we can get back to you as soon as we can.

Thank you and have a wonder day. 

CSD TEAM

New year, New Dental Insurance?

Dear our loyal patients,

 

Along with wishes for a healthy and happy new year, we’d like to remind our patients that, for most of you, a new year also means new insurance benefits.

 

For some patients, this simply means that your dental maximum has been renewed and a full set of benefits have become available to you for use in 2022.

 

For others, the new year may mean the start of a new insurance plan altogether! Either way, insurance coverage is a valuable tool that can help minimize your out of pocket expenses and maximize your dental health in the new year!

 

 

 

If you are already part of our patient family and you know that your dental insurance has changed, please contact us at your earliest convenience so we can update your file with the new plan.

 

 

 

Not sure if Dr. Katherine Yi is a provider for your new insurance plan? Have question about your benefits? We encourage existing patients and new patients alike to let us research your plan for you! Please give us a call or email us.

 

 

 

We can’t wait to hear from you!

Thank you for allowing us to take part of your dental care.

 

 

 

Thank you for your cooperation!

 

 

Sincerely,

Complete Smile Dentistry

NEW YEARS CLOSING UPDATES

Our office will be CLOSED on  JAN 1st – JAN 4th to celebrate NEW YEARS.

We will be back on JAN 5th at 9:00 a.m.

For any emergency please email us at mycompletesmile@gmail.com or call us at 404-401-8400 and leave a brief message so we can get back to you as soon as we can.

Thank you and Happy New Years.

-CSD TEAM-

DECEMBER HOLIDAY CLOSING

Our office will be CLOSED on DEC 24th – DEC 28th to celebrate Christmas.

We will be back on DEC 29th at 9:00 a.m.

For any emergency please email us at mycompletesmile@gmail.com or call us at 404-401-8400 and leave a brief message so we can get back to you as soon as we can.

Thank you and have a wonderful holiday.

-CSD TEAM-

THANKSGIVING BREAK

Our office will be CLOSED on NOV 25th – NOV 29th to celebrate Thanksgiving.

We will be back on NOV 30th at 9 a.m.

For any emergency please email us at mycompletesmile@gmail.com or call us at 404-401-8400 and leave a brief message so we can get back to you as soon as we can.

Thank you and have a wonderful holiday.

-CSD TEAM-

New system update & portal login info

Dear our loyal patients,


We have exciting news regarding your dental appointments!

As we continue in our efforts to provide you, our patients, with the highest quality of care, we are constantly looking
for methods of working together with you to ensure that you are not only aware of but also involved in the
maintenance and improvement of your dental care.

To that end, we are proud to announce that our practice offers you a new way of confirming your appointments!

Also, please take the opportunity to use the Patient Portal that enables our patients to communicate with our
practice easily, safely, and securely over the Internet. Once you sign up, you will have access to features and can
save time by sending a message to the office for appointment requests or for general questions!

Through the new update, you will receive
– Confirmation/Reminder Texts & Emails
– Voice call reminder a day before your appointment

Through the Patient Portal, you will be able to
– send messages to our office
– review all your treatment history
– request appointments

Patient Portal URL:  https://mycompletesmile.mydentistlink.com

Cancellations/Reschedules and Confirming Appointments
Our desire is to provide every patient with the treatment they need. As a courtesy to our patients, for any unconfirmed appointments, we call prior to your visit to remind you of your appointment. We do not overbook patient appointments. However, for any unconfirmed appointments, if we are unable to reach you, it is considered an unconfirmed appointment and may be taken off our schedule. Please ensure you have provided us with the phone number(s) where we can best reach you or leave you a message during daytime hours. For those patients who are unable to provide us 48 hours notification for any cancellations or reschedulement, we do have a broken appointment policy whereby you will be charged a fee of $50.00. 

 


We look forward to continuing to provide you with excellent dental care!
 

Sincerely,
The Staff of Complete Smile Dentistry

Call TODAY to reschedule your appointment

Routine procedures appointments now available!

 

Dear patients,

We hope you and your family is doing okay.

Starting June 2nd 2020, all routine procedures will be available. 

If your appointment was cancelled due to COVID-19, please contact our office to reschedule your appointment. 

Available spots will be limited due to COVID 19 guidance so please contact our office at your earliest convenience.  

As we continue from our last update email, our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

 

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.

 

For example:

• Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.

• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.

• You may see that our waiting room will no longer offer magazines and so forth, since those items are difficult to clean and disinfect.

• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

 

For any inquires, please call our office at 678-541-6020 or visit our website at http://mycompletesmile.com/

 

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

 

Sincerely,

Dr. Katherine Yi and CSD Team 

We're OPEN !

Dear Patients, 


We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.


You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.


For example:

• Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.

• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.

• You may see that our waiting room will no longer offer magazines and so forth, since those items are difficult to clean and disinfect.

• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.


We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 678-541-6020 


Thank you for being our patient. 


We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.


Sincerely, 


Dr.Katherine Yi and CSD Team




COVID-19 

Dear patients,

Due to COVID-19 (corona virus) we have decided to close our office until further notice.

However, Dr. Katherine Yi will be available to provide dental emergencies. All other elective procedures will be temporarily postponed. We apologize for the inconvenience.

Complete Smile Dentistry has continued to review the latest guidance from the ADA, CDC and WHO and has decided to make some additional and immediate changes to protect our patients, staff and the communities we serve.

We ask our patients to please note the following temporary adjustments:

– Our office will see only emergency patients who are in good health and not exhibiting flu-like or respiratory symptoms. Please use extra caution if you are over 60 or have medical issues that put you or a loved one at risk.

– Our offices hours will be adjusted to 9 a.m. – 12 p.m. for twice a week but we will be here to take your calls 9 a.m. – 12 p.m.  on our business days. Also email us at any time at mycompletesmile@gmail.com and one of our staff will get back to you as soon as possible.

– We will continue screening of everyone who comes into our offices using the most current ADA and CDC guidelines.

Our number one priority remains patient safety while also providing relief for emergency oral situations in the most sterile environment possible. We appreciate your understanding and together we will play a vital role in limiting the spread and returning to normal operations in the shortest amount of time possible.

On behalf of Dr. Katherine Yi and our CSD team, we’re so grateful for our patients and our thoughts are with each one of you and your families as we weather these difficult times in the safest ways possible.

We thank you again for your patience and understanding.

Please check back for updates.

 

– Complete Smile Dentistry-