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Routine procedures appointments now available!

 

Dear patients,

We hope you and your family is doing okay.

Starting June 2nd 2020, all routine procedures will be available. 

If your appointment was cancelled due to COVID-19, please contact our office to reschedule your appointment. 

Available spots will be limited due to COVID 19 guidance so please contact our office at your earliest convenience.  

As we continue from our last update email, our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

 

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.

 

For example:

• Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.

• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.

• You may see that our waiting room will no longer offer magazines and so forth, since those items are difficult to clean and disinfect.

• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

 

For any inquires, please call our office at 678-541-6020 or visit our website at http://mycompletesmile.com/

 

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

 

Sincerely,

Dr. Katherine Yi and CSD Team 

We're OPEN !

Dear Patients, 


We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.


You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.


For example:

• Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.

• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.

• You may see that our waiting room will no longer offer magazines and so forth, since those items are difficult to clean and disinfect.

• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.


We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 678-541-6020 


Thank you for being our patient. 


We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.


Sincerely, 


Dr.Katherine Yi and CSD Team




COVID-19 

Dear patients,

Due to COVID-19 (corona virus) we have decided to close our office until further notice.

However, Dr. Katherine Yi will be available to provide dental emergencies. All other elective procedures will be temporarily postponed. We apologize for the inconvenience.

Complete Smile Dentistry has continued to review the latest guidance from the ADA, CDC and WHO and has decided to make some additional and immediate changes to protect our patients, staff and the communities we serve.

We ask our patients to please note the following temporary adjustments:

– Our office will see only emergency patients who are in good health and not exhibiting flu-like or respiratory symptoms. Please use extra caution if you are over 60 or have medical issues that put you or a loved one at risk.

– Our offices hours will be adjusted to 9 a.m. – 12 p.m. for twice a week but we will be here to take your calls 9 a.m. – 12 p.m.  on our business days. Also email us at any time at mycompletesmile@gmail.com and one of our staff will get back to you as soon as possible.

– We will continue screening of everyone who comes into our offices using the most current ADA and CDC guidelines.

Our number one priority remains patient safety while also providing relief for emergency oral situations in the most sterile environment possible. We appreciate your understanding and together we will play a vital role in limiting the spread and returning to normal operations in the shortest amount of time possible.

On behalf of Dr. Katherine Yi and our CSD team, we’re so grateful for our patients and our thoughts are with each one of you and your families as we weather these difficult times in the safest ways possible.

We thank you again for your patience and understanding.

Please check back for updates.

 

– Complete Smile Dentistry-